How to Deal
With Changing Corporate Goals
It has become relatively commonplace – the top leadership changes, and
the new CEO has substantially different ideas about the company’s direction.
Your carefully constructed strategic Marketing plan just got the rug
yanked out from under it.
What to do? Use your Marketing By Objectives approach to become one of
the first and most important players on board with the new reality.
The process doesn’t change. Only the inputs must be adjusted.
If the CEO issues a strategy document, you have all of the new
information at your fingertips. Read it thoroughly (twice) and pick out the
elements that should or could be supported by Marketing.
If the new direction is revealed piecemeal, you’ll have a greater
challenge, as you’ll have to perform the strategic review after each major
announcement.
Here are some key points to take into account:
-
Weighting. The weighting distribution will change, even if
most goals remain the same. This is a simple but essential adjustment to your
Marketing By Objectives master plan. Once your insert the new weightings,
examine what this does to your existing programs’ scores. If any score drops
precipitously, it’s obviously a red flag to begin considering exit strategies.
-
New objectives. Compile a list of every new
objective first, prioritize them, then compare each of them in light of your previous
list. Prioritizing first assures you will make the most efficient use of your
time. If it is apparent that some of the new goals will have relatively low
weighting, it may be sensible to consider them later – perhaps even next year.
-
Pet
programs. If any of your marketing programs were weighted artificially high
because of top executive preferences, now is the time to reconsider them more
objectively. The corollary obviously is to be aware of potential preferences
among the new executive team.
-
Sharpen your tools. You worked
hard to create a system that works, so try to make it work with the new inputs.
But be sensitive to the human tendency to hang on too long – if the old tools
simply won’t work, start over. You’ll very likely find strong support among the
new executive team for launching an initiative to support their vision.
Transitions are stressful. Let your Marketing By
Objectives process take away the emotional component and let you become a key
player in the new regime.
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