10 Things
Miley Cyrus Can Teach Us About Marketing
One of the most obvious and visible expressions of Marketing is
“celebrity.”
So it stands to reason that today’s celebrities can teach us something
about our Marketing craft.
Here are 10 lessons from Miley Cyrus.
1. Make sure your
branding is authentic. Miley Ray Cyrus was born Destiny Hope Cyrus. Miley came
from her childhood nickname, “Smiley.” She officially changed it in 2008. Her
original name didn’t fit beyond infancy, so it was wisely cast aside. If your
product or service doesn’t match the branding, something has to give.
2. Be open to
inspiration. Miley reportedly caught the acting bug at age 9 while watching a
musical production of “Mamma Mia!” telling her father, himself an actor, “This
is what I want to do, daddy. I want to be an actress.” Whether it’s a market
opportunity or a career opportunity, listen to your muse.
3. Persistently
pursue possibilities. Young Miley originally auditioned for the “best friend”
role in “Hannah Montana,” but after a favorable reaction, went hard for the
lead. Such strategic opportunities don’t come along every day. When they do,
seize them.
4. Measurement
drives success. The entertainment industry lives by numbers. Miley achieved the
highest ratings in basic cable for her TV show, and her music career took off
after her early Disney albums scored in the Billboard charts. When you have the
numbers, leverage them with a compelling story.
5. Reinvent as
needed. The child actor turned teen heartthrob turned pop star has a knack of
identifying market trends and remaking her image time and again. She jumps from
one rising curve to the next – who else saw twerking coming? Don’t wait until
your numbers start trending downward to consider implementing phase 2.
6. Mediocrity
doesn’t drive passion. Miley’s core audience is fanatical in part because she
is over-the-top, doing what they can’t. If your product is “among the leaders,”
don’t expect that kind of rabid following. But if you’re the best of the best,
consider being aggressive.
7. Passion works
both ways. Your rabid fans will be part of the reason others hate you with
equal fervor. Miley makes this work by implementing number 5 whenever
necessary. If you want to go deep with your consumers, be prepared for hate
mail from all those who don’t “get it.”
8. It helps to
have a powerhouse behind you. Miley is one of the biggest success stories of
the Disney star factory, benefiting from the company’s media empire. Big
players in the beverage market use their influence to launch niche sub-brands.
The downside is that you sometimes must fight a corporate culture that cannot
embrace numbers 6 and 7.
9. Loyal fans
will forgive missteps. Miley’s godmother, Dolly Parton, might be expected to
shudder at some of the young pop star’s public antics. Yet Parton recently
reiterated her support, saying, “I did it my way, so why shouldn’t she do it
her way?” This type of loyalty makes change less risky.
10. Share the love. Miley was recently voted as
being among the most charitable celebrities, supporting more than 40 causes.
This helps build the type of loyalty that makes the rest of these 10 points
work so well. Causes are a valuable ally. Like Miley, choose those that
generate passion in line with your brand and corporate values.
Find the lessons here that can be adapted to work for you, send Miley a
thank-you note, and Market like a rock star.
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