By dissecting
their performance, we find they typically share a common set of skills.
Honestly assess
your own competence in these areas, work on the “holes in your game,” and you
can rise to the forefront as they did.
Ability to
see the big picture. We all seek to become experts in our own
field or in multiple fields. But
the ability to make decisions based on what
works best for the end customer in context of the entire process is important –
and much more rare. This relates directly to our methodology of identifying and
quantifying business objectives versus marketing objectives.
Ability to
gather data. For those who consider themselves
“statistically challenged,” don’t worry.
The skills needed for a successful Six Sigma-driven Marketing By
Objectives approach are the ability to prioritize the recording of facts,
explain them and separate them from guesswork, not to be a statistical
magician.
Ability to
question or break through your old assumptions. At one time,
everybody “knew” the Earth was flat. At
one time, everybody “knew” the 4-minute mile was sacrosanct. At one time, everybody “knew” hard-sell ads
were the thing. You get what I
mean. Hanging on too tightly to
conventional wisdom can halt progress altogether.
Ability to
work collaboratively. Sharing ideas, not just giving advice, leads
to better team-building. Valuing opinions leads to the development of solutions
that benefit the greater good – usually starting with customers.
Ability to
thrive on change. Change will happen whether we like it or
not. Of course, change for no good
reason can be bad. But change that helps
get things done right is seldom condemned.
The trick is to make change work for you.
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