Apply the
“crawl, walk, run” approach
The essence of
an enlightened Marketing By Objectives approach is to maintain a clear focus on
the company’s goals, and measure the effectiveness of all your programs against
these goals.
You need not be
intimidated by the apparent complexity of Six Sigma as outlined in these blogs.
It is simply a tool that has already been shaped and sharpened to serve you.
Remember that the
first time we tried to ride a bike it seemed a daunting task. But once the basic skills were mastered, a
whole new world of mobility opened up!
Once you climb
on Six Sigma, keep pedaling and remember that the key improvements to Marketing
management that this process provides are very real.
First, significant gains are made with the adoption of the DMAIC
process. This can be executed in an
extremely aggressive manner with intense and in-depth application – OR, it can
be executed as simplistically as starting with the commitment to Defining what
is to be accomplished and then broadly applying the rest of the MAIC
process.
Successful
application does not require roll-out to every individual initiative. In fact,
we recommend a judicious and measured application within an existing Marketing
framework.
We have many
clients that have taken this crawl-walk-run attitude:
·
Start
easy, with a few of the company’s programs or with one division, and generate a
few success stories. This is the crawl phase.
When
moving on to the walking stage, often it is decided to apply this methodology
to one full segment of the business. This could be complete application through
DOEs in one division or for one segment of Marketing such as sponsorship or
celebrity endorsement.
·
The
running phase begins when, through many small and intermediate successes, the
management feels confident in rolling it out as a complete program for their
company.
Second, you will enter upon a path of continual improvement – an
unending “do-loop,” in computer parlance.
You will establish a new foundation or baseline of performance
measurement – and as important – a new expectation for results.
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